Terms & Conditions — rc999
Please read these Terms & Conditions carefully before registering or using any service offered by rc999. By accessing the platform you confirm you have read, understood and agreed to all terms set out below.
What You Need to Know at a Glance
21+ Only
You must be 21 years or older to register and play at rc999.
One Account
Each player may hold only one active rc999 account at any time.
BDT Payments
All transactions are in BDT. bKash, Nagad and Rocket are supported.
SSL Secured
Your data is encrypted and protected end to end at all times.
Bonus T&C
All bonuses are subject to wagering requirements detailed in each offer.
Fair Play
Collusion, fraud and multi-accounting result in immediate account closure.
1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and rc999 ("the Platform", "we", "us"). By creating an account, logging in, making a deposit, or otherwise using any part of rc999, you agree to be bound by these Terms in their entirety. If you do not agree with any provision contained herein, you must immediately cease use of the platform and close your account.
These Terms apply to all products and services offered by rc999, including but not limited to casino games, live dealer tables, sports betting, crash games, slots and any promotional offers or tournaments run by the platform. rc999 reserves the right to modify these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms.
2. Eligibility and Age Verification
Access to rc999 and use of any of its services is strictly restricted to individuals who meet all of the following eligibility criteria:
- You are at least 21 years of age. rc999 strictly enforces this requirement and may request identity documentation — including a national ID, passport or other government-issued document — at any point to confirm your age.
- You are not located in, a citizen of, or resident of any jurisdiction where online gambling is explicitly prohibited by law.
- You are acting on your own behalf and not as an agent or representative of any third party.
- You have not previously been excluded from rc999 or any affiliated platform for breach of these Terms or for problem gambling concerns.
rc999 may at its sole discretion suspend or close the account of any user who is found to be ineligible, and may forfeit any balances or winnings associated with that account where eligibility criteria were not met at the time of play. All age verification checks are final.
3. Account Registration and Security
To access rc999 services, you must register a personal account. During registration you are required to provide accurate, current and complete information. Each player is permitted to hold only one account. The following obligations apply to your account at all times:
- You are solely responsible for all activity that occurs under your account. You must keep your login credentials — username and password — strictly confidential and must not share them with any third party.
- If you suspect that your account has been accessed without your authorisation, you must notify rc999 support immediately at [email protected]. rc999 shall not be liable for losses arising from unauthorised use of an account where the player failed to keep credentials secure.
- You must not attempt to open, operate or benefit from more than one account, whether under your own identity or any other identity. Multi-accounting is a serious breach that will result in the permanent closure of all associated accounts and forfeiture of all balances and winnings.
- You must notify rc999 promptly of any changes to the personal information held on your account, including your mobile number and email address. Providing false registration information is a material breach of these Terms.
rc999 may perform Know Your Customer (KYC) checks at any stage of the account lifecycle. Failure to satisfactorily complete a KYC request within the time specified will result in account suspension and withdrawal restrictions until the verification is resolved.
All Transactions in BDT — No Hidden Fees
rc999 processes all deposits and withdrawals in Bangladeshi Taka (BDT). There are no currency conversion charges and no hidden transaction fees applied by the platform. You pay or receive exactly what you see on screen.
4. Deposits and Withdrawals
The following conditions apply to all financial transactions on the rc999 platform:
- Deposits must be made using a payment method registered in your own name. rc999 does not accept deposits from third-party payment sources. Accepted methods include bKash, Nagad, Rocket, Upay, and selected Bangladesh bank transfers.
- Withdrawal requests are processed to the same payment method used for the most recent deposit unless otherwise approved by the rc999 compliance team. Minimum and maximum withdrawal limits are displayed in the account dashboard at the time of the request.
- rc999 reserves the right to conduct enhanced due diligence on any withdrawal request. Verification of the source of funds may be required for large withdrawals. Processing time is typically within 24 hours but may extend to 72 hours during periods of high volume.
- Deposits made as part of a bonus promotion must comply with the specific bonus wagering requirements before a withdrawal can be initiated. Attempting to withdraw bonus-credited funds before wagering requirements are met will result in the bonus and associated winnings being forfeited.
rc999 does not charge fees on standard deposits or withdrawals. However, your mobile financial service provider (e.g. bKash, Nagad) may apply their own standard transaction charges, which are outside rc999's control.
5. Bonuses and Promotional Offers
rc999 may from time to time offer welcome bonuses, reload bonuses, free spins, cashback offers and other promotions to eligible players. All bonuses are subject to the following general conditions, as well as the specific terms attached to each individual offer:
- Bonuses are available to players who have accepted the offer at the time of deposit. Bonuses cannot be claimed retrospectively. Each bonus is available to a player once unless the offer terms explicitly state otherwise.
- Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The wagering multiplier applicable to each offer is stated clearly in the promotion description. Standard wagering requirements range from 20x to 40x the bonus amount, depending on the promotion type.
- rc999 reserves the right to withdraw any bonus at any time if there is evidence that the bonus has been claimed through fraudulent means, abusive patterns, or in breach of these Terms. This includes the use of automated betting scripts, coordinated bonus abuse across multiple accounts, and exploitation of errors or system bugs.
- Bonuses are non-transferable and have no cash equivalent value until wagering requirements are satisfied. Bonuses cannot be exchanged for cash, transferred between accounts, or combined with other promotions unless explicitly stated.
rc999 may modify, suspend or terminate any promotional offer at any time without prior notice. Players who have already accepted a bonus and are in the process of completing wagering requirements at the time of any such change will not be adversely affected by that specific modification.
6. Gameplay Rules and Fair Play
rc999 is committed to providing a fair and transparent gaming environment. All casino games on the platform use certified Random Number Generator (RNG) technology and are subject to regular independent audits. Live casino games are streamed from professional studios with trained dealers operating under strict protocols. The following rules apply to all gameplay:
- In the event of a game malfunction, disconnection, or technical error that interrupts a game round, rc999 will take reasonable steps to resolve the situation. Where a game result cannot be verified due to a system error, rc999 reserves the right to void the affected round and refund the wagered amount.
- Sports betting markets and odds are subject to change before a bet is confirmed. Once a bet is accepted and confirmed by the system, the terms of that bet are locked. Any subsequent changes to the market or odds do not affect confirmed bets.
- Any suspected collusion between players, use of automated betting software or bots, exploitation of software vulnerabilities, or engagement in any form of cheating will result in immediate account suspension pending investigation. Confirmed cases will result in permanent account closure and forfeiture of all funds.
rc999 maintains detailed logs of all gaming activity. These records may be used in the resolution of any dispute regarding game outcomes, bet settlement, or bonus qualification. In all cases, rc999's system records shall be considered the authoritative source of truth.
7. Prohibited Activities
The following activities are strictly prohibited on the rc999 platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in account suspension, permanent closure, forfeiture of funds, and referral to the relevant authorities:
- Money laundering, structuring of deposits to avoid detection, or using the platform to process funds derived from illegal activity. rc999 complies with applicable anti-money laundering obligations and will report suspicious activity where required.
- Opening multiple accounts (multi-accounting) under the same or different identities for the purpose of claiming multiple bonuses, circumventing limits, or any other advantage.
- Using software, scripts, bots or any automated system to interact with the platform in a manner not intended for human players. This includes but is not limited to auto-clickers, odds-scraping tools, and arbitrage bots.
- Engaging in any form of player collusion, chip dumping in poker or card games, or coordinated play designed to manipulate game outcomes in a way that unfairly advantages one or more players at the expense of the platform or other users.
- Providing false personal information during registration, identity verification, or any other compliance process. This includes using another person's identity, payment details, or documents.
rc999 cooperates fully with law enforcement agencies and relevant regulatory bodies where required. Any funds identified as proceeds of prohibited activity will be frozen and may be reported to the relevant authorities without prior notice to the account holder.
8. Responsible Gaming
rc999 is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity. These tools are available free of charge from within the account settings at any time:
- Deposit limits — set daily, weekly or monthly maximum deposit amounts to control your spending. Limits take effect immediately when reduced, and requests to increase a limit are subject to a 24-hour cooling-off period.
- Session time reminders — set a notification to alert you when you have been playing for a specified period. These reminders are designed to encourage mindful gaming sessions.
- Self-exclusion — request a temporary or permanent exclusion from rc999. Temporary exclusions cover periods of 1 week, 1 month, 3 months or 6 months. Permanent self-exclusion is irrevocable. During any self-exclusion period, rc999 will take reasonable steps to prevent the excluded player from accessing the platform.
rc999 urges any player who believes their gambling may be causing harm to themselves or others to use the platform's responsible gaming tools immediately and to seek independent support. rc999 is strictly for adults aged 21 and above. Gambling should be entertaining — if it stops being enjoyable, please stop and seek help.
9. Intellectual Property
All content on the rc999 platform — including but not limited to software, game interfaces, graphics, logos, trademarks, text, design elements and the overall look and feel of the platform — is the property of rc999 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only.
You must not copy, reproduce, distribute, republish, display, post, transmit or modify any rc999 content without prior written consent. You must not use rc999's trademarks, logos or brand name in any manner that could cause confusion, imply endorsement or otherwise harm the rc999 brand. Unauthorised use of rc999 intellectual property may result in legal action.
10. Limitation of Liability
To the fullest extent permitted by applicable law, rc999 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the platform, including loss of profits, loss of data, interruption of service, or any other commercial losses, even if rc999 has been advised of the possibility of such damages.
rc999's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your rc999 account in the 30 days immediately preceding the event giving rise to the claim. Nothing in these Terms limits or excludes rc999's liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
11. Privacy and Data Protection
rc999 collects, processes and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is available at rc999.ws/privacy-policy. By registering an account you consent to rc999 processing your personal data as described in the Privacy Policy. rc999 uses SSL encryption to protect data in transit and applies appropriate technical and organisational measures to protect stored data from unauthorised access, loss or disclosure. rc999 does not sell personal data to third parties.
12. Amendments to These Terms
rc999 reserves the right to amend, update or replace these Terms at any time. When material changes are made, rc999 will notify registered players by email or by posting a notice on the platform no less than 7 days before the changes take effect, except where immediate changes are required by law or to address urgent security or operational concerns.
The current version of the Terms is always the version available on this page. The date shown at the top of this page reflects when the Terms were last updated. Continued use of rc999 after the effective date of any change constitutes your acceptance of the revised Terms.
13. Governing Law and Disputes
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between a player and rc999, both parties agree to attempt to resolve the matter informally in the first instance by contacting rc999 support. If informal resolution is not achieved within 30 days of the dispute being raised, the parties may seek resolution through applicable legal channels. rc999's decision on any gaming-related dispute — including bet settlement, bonus qualification, and account status — is final where that decision is based on the platform's verified system records.
14. Contact Information
If you have any questions about these Terms & Conditions, wish to raise a complaint, or need to contact rc999 for any account-related matter, please reach out to the support team. All communications regarding account disputes, KYC requests and responsible gaming matters should be directed to the support email address below. rc999 aims to respond to all queries within 24 hours Bangladesh Standard Time.
Support Email: [email protected]
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